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Email： servicedesk@jpx.co.jp
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System Support FAQ
Frequently Referenced FAQ
FAQ within [ System Support FAQ ]
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[J-GATE]How can we retrieve position account reports?
This will be provided using the TSE's TMI mechanism with the account report query (LQ3) being discarded. Keep in mind that retrieval of account reports can o... Show Details
- No：1756
- Updated Date：2016/03/18 17:34
- Modified on：2019/06/21 13:51
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[J-GATE]What information can be retrieved with ITCH? Does the retrievable information differ from...
The only information retrievable with ITCH is, all price indications, series information, session information, etc. Please use the API for the open-high-low-... Show Details
- No：1759
- Updated Date：2016/03/18 17:42
- Modified on：2019/06/21 13:59
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[J-GATE]Please tell us where to connect to ITCH.
Regarding the Production Environment, this is described in the ITCH Connectivity Guide's '4.2.3 IP Address / Port Numbers). Regarding the Test Environment, s... Show Details
- No：1760
- Updated Date：2016/03/18 17:53
- Modified on：2019/06/21 14:01
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[J-GATE]Will 1 line be sufficent to retrieve with ITCH?
There is a secondary server for when there is an ITCH failure which is used as a backup which always has the same information disseminated to it. Show Details
- No：1761
- Updated Date：2016/03/18 18:06
- Modified on：2019/06/21 14:02
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[J-GATE]When should REWIND be used?
REWIND functionality is used in order to re-retrieve the relevant missing information when there is dropped market information due to packet-loss, etc (the m... Show Details
- No：1762
- Updated Date：2016/03/18 18:05
- Modified on：2019/06/21 14:03
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[J-GATE]When should GLIMPSE be used?
As for GLIMPSE, we assume there are cases where ITCH cannot be connected to for extended periods due to participant system failures, etc. Perform the failure... Show Details
- No：1763
- Updated Date：2016/03/18 17:54
- Modified on：2019/06/24 10:09
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[J-GATE]What will the ID/Password for GLIMPSE be?
Since GLIMPSE is a TCP communication protocol, UserID, Password are necessary. A description of each of the participant shared 10IDs for each multicast group... Show Details
- No：1764
- Updated Date：2016/03/18 17:55
- Modified on：2019/06/24 10:12
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[J-GATE]How can we make sure that we don't miss any multicasts at Holiday Testing?
Similar to the normal Production Environment, it will be possible to receive everything as long as subscribing to multicast from 1 hour prior to online until... Show Details
- No：1765
- Updated Date：2016/03/18 17:55
- Modified on：2019/06/24 10:13
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[J-GATE]If ITCH is used on the test machine, will there be a fee generated?
Regarding ITCH, there are no test fees generated. Show Details
- No：1766
- Updated Date：2016/03/18 17:55
- Modified on：2019/06/24 10:13
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[J-GATE]Is it possible to have ITCH sample data provided?
An ITCH sample can be provided. Please confer with us separately. Show Details
- No：1767
- Updated Date：2016/03/18 17:56
- Modified on：2019/06/24 10:14