Can I access SSO(Clearing) on non-working days to confirm connectivity? Also, is there periodic m...

The maintenance for SSO(Clearing) is conducted as follows. - From 6:00am on Saturday to 4:30am on Monday (If Monday is a national holiday, 4:30am on the foll... Show Details

Is digit number designated for a SSO(Clearing) password?

The password for SSO is designated to 8-30 digit number. However, regarding a user ID which uses Cash Products Clearing System, the password for the user ha... Show Details

Why is a user (whom Administrator can't view in SSO(Clearing)) displayed in User Management scree...

User Management screen of Listed Derivatives Clearing System (cCran) has State category, displaying the state of a user. Even after a user ID's right of usag... Show Details

Why can't a user (whom Administrator can view via SSO(Clearing)) be viewed in List of IDs screen ...

Administrator and Regular User are connected in Collateral Management System (Web Portal)Administrator can view connected Regular User only in the List of ID... Show Details

Why can't I transit to Collateral Management System (Web Portal) after logging in SSO(Clearing)? ...

When you do not have User Information Authorization, you can't transit to Collateral Management System (Web Portal).Please refer to "6-9: Register User Infor... Show Details

Does the password for SSO(Clearing) user ID have expiration date?

Password expires in 3 months. You will see a message on the screen to change password 10 days prior to the expiration date.And, you will be asked to change a... Show Details

Does the password for a user in Derivatives Clearing Direct Connection have expiration date?

Password expires in 90 days.You can log into the system by changing the old password after it has expired.As for how to change password, please follow the in... Show Details

Why does an error occur when we use a tool which enables to change format by entering TradeHistor...

An error might occur when em space is contained in the execution folder of Conversion Tool (folder name which each participant sets). After changing the exec... Show Details

[J-GATE]What is the difference between "Hard Limit" and "Hard Block"?

"Hard Block"(Restriction to receive Orders) is a function that does not accept orders which is exceeding the limit of number of orders set by the Exchange. ... Show Details

【J-GATE】 When market price data of a certain time period is missed by unavoidable circumstances d...

As explained in the section 3.4. "Provision of market data and execution notice in the event of failures" on J-GATE Connectivity Manual, the market price da... Show Details