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Application & System Support
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(application procedure)
TEL： 0570-064-054
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(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
(arrownet support)
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
(arrowhead/ToSTNeT)
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
TEL： 0570-550-815
*Charged Call
(*IP-phone: +81-50-3822-8900)
Email： j-gate3@jpx.co.jp
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
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- 2021/10/04 09:00 The new FAQ has b...
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System Support FAQ
Frequently Referenced FAQ
FAQ within [ System Support FAQ ]
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[J-GATE3.0]As for TSS dissemination, which should be referenced, Market Level or Instrument Type ...
TSS (Trading Session State) is output at either level. However, please take into consideration that there are products such as Nikkei 225 VI Futures where T... Show Details
- No：10524
- Updated Date：2021/03/31 12:42
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Which MCGs (multicast groups) in the FLEX can I get the information for the Trading Halt of arrow...
For the Trading Halt information of arrowhead and ToSTNeT is disseminated from the following MCG Numbers of ST Tag and TI Tag.The MCG numbers of FLEX are lis... Show Details
- No：7459
- Updated Date：2019/12/23 09:00
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What are Simultaneous Orders (executions) before opening price determination for arrowhead?
The principle of time priority is ignored such as orders placed before the opening price is determined during the morning and afternoon trading sessions. Tha... Show Details
- No：7442
- Updated Date：2019/10/07 09:00
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Are there any documents (Specifications, Requirements, guidelines, etc.) that describe the precau...
There are descriptions on "System Interface Requirements for arrowhead" - 4.5. Notes on Test Issues.(Excerpt below)The main purpose of Test Issues is provide... Show Details
- No：7661
- Updated Date：2019/10/07 09:00
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What time zone is Trading Halt information of ToSTNeT disseminated?
The time zone for disseminated the Trading Halt information of ToSTNeT is the ToSTNeT trading time, from 8:20am to 5:30pm However, the trading time for the c... Show Details
- No：7454
- Updated Date：2020/03/16 09:00
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Does FLEX disseminate the status flag of ST/TI Tags set Spaces during the period from the Trading...
FLEX does not set and disseminate "spaces" in the State Flag for Status Information (ST tags and TI tags) between Trading Halt (including Trading Suspension)... Show Details
- No：7583
- Updated Date：2019/10/07 09:00
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[J-GATE3.0]Where can I find the Connectivity Manual/Specifications for ITCH?
The ITCH Connectivity Manual can be downloaded from System Documents Site. [System Documents] - [J-GATE] - [J-GATE3.0] - [Connection Specifications/Guidel... Show Details
- No：10673
- Updated Date：2021/03/17 14:12
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Is it OK to keep track of the Trading Halt for arrowhead/ToSTNeT using ST-tags only?
ST-Tags disseminate Trading Halt information only for arrowhead (auction-market). If you wish to receive Trading Halt information including the ToSTNeT marke... Show Details
- No：7460
- Updated Date：2019/10/07 09:00
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In arrowhead/ToSTNeT, trading is halted at 11:25am and released at 11:50am trading between sessio...
For arrowhead, FLEX disseminates the Release of Trading Halt data at 12:05pm of Issue realtime information start.For ToSTNeT, FLEX disseminates the Release o... Show Details
- No：7452
- Updated Date：2020/03/16 09:00
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[J-GATE3.0]About TSS(A_ZARABA_E2)
This session was added due to implementation ofDerivative Clearing System Renewal Project. However, this can be disregarded as it serves nopurpose for the... Show Details
- No：10557
- Updated Date：2021/03/11 16:58