JPX Service Desk
Application FAQ / System Support FAQ
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Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp

Info&News

FAQ within [ Glossary ]

31-40 of Total 119

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  • Inter-User Connection

    A line that connects between racks of different users in the Co-Location area. These lines may also be between different areas, such as between the JPX Co-Lo... Show Details

    • No:1305
    • Updated Date:2015/05/29 15:14
  • Latency Measurement Environment Service

    A service that provides users with data on communications between the TSE market and the user environment by sharing data collected by TSE latency measuremen... Show Details

    • No:1307
    • Updated Date:2015/05/29 15:14
  • Logical line

    In the case of arrownet v2 lines, a line that is created logically by using VLAN to divide a single physical line.In the arrownet services, this logical line... Show Details

    • No:1308
    • Updated Date:2015/05/29 15:14
  • Single Composition

    A composition comprised of a single line connecting to an access point. As the user router and line are a single composition, in the event of system failure,... Show Details

    • No:1309
    • Updated Date:2015/05/29 15:14
  • IPSec

    Abbreviation of Internet Protocol Security Protocol.Network communication standard that encrypts all data transmitted by internet protocol.Arrownet adopts th... Show Details

    • No:1451
    • Updated Date:2015/06/22 09:00
  • RP

    Abbreviation of Rendezvous Point.A router that is equipped in Tokyo Stock Exchange as a center of multicast routing with PIM-SM. Users are required NOT to se... Show Details

    • No:1452
    • Updated Date:2015/06/22 09:00
  • One-time Fee

    Applies to Setting Change Fee for a change of Usage Type or Bandwidth Control.JPY 15,000 (excl. tax) is charged per physical line. If you made the usage type... Show Details

    • No:1455
    • Updated Date:2015/06/22 09:00
  • AP

    Abbreviation of Access Point.Facility that connects arrownet MPLS Ring and arrownet lines provided by carriers. Show Details

    • No:1456
    • Updated Date:2017/03/27 09:00
  • SP

    Abbreviation of Service Provider.Institutions such as exchanges which connect with arrownet and provide their services.As of December 2019, JPX, JASDEC, TFX,... Show Details

    • No:1458
    • Updated Date:2020/03/16 09:00
  • OTC Clearing

    A business system that can be connected by JPX SP line and handles the following data.Over-the-counter trading  IRS CDS Show Details

    • No:1459
    • Updated Date:2016/08/05 16:01

31-40 of Total 119