JPX Service Desk
Application FAQ / System Support FAQ
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Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp

Info&News

FAQ within [ Glossary ]

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  • Line provider

    Synonym, Abbreviation: Carrier------------------------------------An institution that provides physical lines to connect arrownet.Six carriers NTT Communicat... Show Details

    • No:1460
    • Updated Date:2017/03/13 09:00
  • Line disturbance

    An incident that arrownet lines become unavailable for some reasons such as communication outage, causing access error to business systems. Show Details

    • No:1463
    • Updated Date:2015/06/22 09:00
  • External Connection Line

    Synonym, Abbreviation: Outbound Line, OB Line------------------------------------A Line for remote connection to Co-Location/Proximity area from user's site.... Show Details

    • No:1464
    • Updated Date:2017/03/13 09:00
  • Carrier

    Synonym, Abbreviation: Line provider------------------------------------An institution that provides physical lines to connect arrownet.Six carriers NTT Comm... Show Details

    • No:1465
    • Updated Date:2017/03/13 09:00
  • Carrier Free Line

    A line of user's own preparing from a proximity rack. Users can choose any carrier as well as the TSS-designated five carriers. Show Details

    • No:1466
    • Updated Date:2015/06/22 09:00
  • Shared System Provider

    An arrownet application type that a trading participant connects its own contracted virtual servers and terminals to SP (Service Provider) systems via networ... Show Details

    • No:1468
    • Updated Date:2015/06/22 09:00
  • Construction Fee

    Synonym, Abbreviation: Initial Fee------------------------------------Applies to Initial Installation Fee.This is the cost that occurs just one time in the f... Show Details

    • No:1470
    • Updated Date:2015/06/22 09:00
  • Connector Type

    Shape of tip end part of a fiber-optic cable connected to a device. Fiber-optic LC, SC and metal RJ-45 are provided by JPX.Fiber-optic cable consists of TX(s... Show Details

    • No:1472
    • Updated Date:2015/06/22 09:00
  • Co-Location Service Support Provider

    Synonym, Abbreviation: CSP, Co-Lo Support------------------------------------A vendor who owns racks in the Co-Location area and provides their services.The ... Show Details

    • No:1473
    • Updated Date:2019/11/11 09:00
  • Initial Fee

    Synonym, Abbreviation: Construction Fee------------------------------------Such as Initial Installation Fee.This is the cost that occurs just one time in the... Show Details

    • No:1477
    • Updated Date:2015/06/22 09:00

41-50 of Total 119