JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)
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Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
This site provides FAQ about JPX system specifications and applications, as well as contact information of each JPX Service Desk.

Info&News

FAQ within [ Glossary ]

51-60 of Total 119

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  • Co-Location dedicated line

    Synonym, Abbreviation: Co-Lo Dedicated External Connection Line, CSDL------------------------------------Dedicated ether line service used by external connec... Show Details

    • No:1474
    • Updated Date:2015/06/22 09:00
  • Compliance WAN

    A business system that can be connected through JPX SP line, by which information of illegal operation, such as insider trading, in the cash market is availa... Show Details

    • No:1475
    • Updated Date:2016/08/05 16:01
  • Dedicated Aggregation

    Dedicated circuit means a network uniquely composed by a carrier.Aggregation is a one-to-many connection where many user's lines are aggregated by the housin... Show Details

    • No:1479
    • Updated Date:2015/06/22 09:00
  • Sub Participant

    In J-GATE, a group called "Sub Participant" is defined within a trading participant.J-GATE send order acceptance/result notification and trade notification o... Show Details

    • No:3596
    • Updated Date:2019/10/21 09:00
  • PTLG

    The PTLG (Pre Trade Limits Groups) is, the concept group used to combine trading users belong to each Sub Participant. TradeGuard uses Pre Trade check and At... Show Details

    • No:3601
    • Updated Date:2017/10/02 09:00
  • ITCH

    The J-GATE system uses the ITCH protocol to provide high-frequency market information. ITCH disseminates data on all orders and trades that are published on ... Show Details

    • No:6944
    • Updated Date:2019/07/22 09:00
  • SPC

    Abbreviation of Sub Participant Code. It is the 5-digit code that Exchange gives to trading participants. For OSE trading participants, it consists of a 3-... Show Details

    • No:7686
    • Updated Date:2019/10/15 09:00
  • COD

    The Cancel on Disconnect is a function that automatically cancels all existing valid orders (*2) entered as New Orders from a Virtual Server (Order/Notice), ... Show Details

    • No:7687
    • Updated Date:2019/10/15 09:00
  • Hard-limit

    To prevent miss-order, by giving maximum limit for order prices and quantity to users, the reference value established to not accept order over than the maxi... Show Details

    • No:3602
    • Updated Date:2021/07/19 09:00
  • arrownet Basic Fee

    Part of arrownet monthly fees. This is the cost for a physical line that varies depending on the selected carrier, type of service, and bandwidth.The estimat... Show Details

    • No:1252
    • Updated Date:2015/05/29 15:14

51-60 of Total 119