JPX Service Desk
Application FAQ / System Support FAQ
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Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp

Info&News

FAQ within [ T ]

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  • Type A

    An arrownet use classification (Usage Type).In JPX connection services, this type will allow use of all systems. (General Trading) Show Details

    • No:1286
    • Updated Date:2019/12/16 09:00
  • Type C

    An arrownet use classification (Usage Type). In JPX connection services, this type will allow use of Clearing, Target, Compliance WAN, TDnet, and TMI. (Clea... Show Details

    • No:1287
    • Updated Date:2019/12/16 09:00
  • Type D

    An arrownet use classification (Usage Type). In JPX connection services, this type will allow use of Derivative Trading system (J-GATE/ITCH/Clearing/Target/... Show Details

    • No:1288
    • Updated Date:2019/12/16 09:00
  • Type E

    An arrownet use classification (Usage Type).In JPX connection services, this type will allow use of Spot Trading (arrowhead/ToSTNeT/FLEX/Clearing/Target/Comp... Show Details

    • No:1289
    • Updated Date:2019/12/16 09:00
  • Type F

    An arrownet use classification (Usage Type).In TFX connection services, this type will allow trading of Interest Rate Futures Trading systems and Margin Trad... Show Details

    • No:1290
    • Updated Date:2019/12/16 09:00
  • Type FH

    An arrownet use classification (Usage Type).In TFX connection services, this type will allow trading of either Interest Rate Futures Trading systems or Margi... Show Details

    • No:1291
    • Updated Date:2019/12/16 09:00
  • Type H

    An arrownet use classification (Usage Type).In JASDEC connection services, this type will allow use of Transfer and Settlement (File Transmission, JEXGW, Int... Show Details

    • No:1292
    • Updated Date:2019/12/16 09:00
  • Type HH

    An arrownet use classification (Usage Type).In JASDEC connection services, this type will allow use of Participant Information Web. Transfer and Settlement i... Show Details

    • No:8013
    • Updated Date:2019/12/16 09:00
  • Type I

    An arrownet use classification (Usage Type).In JPX connection services, this type will allow use of Market Information (FLEX/ITCH/Target/Compliance WAN/TDnet... Show Details

    • No:1293
    • Updated Date:2019/12/16 09:00
  • TCP Backup Address

    TCP addresses for retransmission request of FLEX (Market Information System). In the case of current FLEX, the TCP Backup Addresses are assigned from within ... Show Details

    • No:1273
    • Updated Date:2015/05/29 15:14

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