JPX Service Desk
Application FAQ / System Support FAQ
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Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp

Info&News

FAQ within [ T ]

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  • TCP Backup Address

    TCP addresses for retransmission request of FLEX (Market Information System). In the case of current FLEX, the TCP Backup Addresses are assigned from within ... Show Details

    • No:1273
    • Updated Date:2015/05/29 15:14
  • Time Server

    A server that distributes time information. Using a PC, etc. to access the server will automatically adjust its internal clock to the server's time.NTP (Netw... Show Details

    • No:1283
    • Updated Date:2015/05/29 15:14
  • Type F

    An arrownet use classification (Usage Type).In Tokyo Financial Exchange connection services, this type will allow trading of interest rate futures, forex mar... Show Details

    • No:1290
    • Updated Date:2015/05/29 15:14
  • Type H

    An arrownet use classification (Usage Type).In Japan Securities Depository Center connection services, this type will allow use of file transmission, integra... Show Details

    • No:1292
    • Updated Date:2015/05/29 15:14
  • Type A

    An arrownet use classification (Usage Type).In JPX connection services, this type will allow use of arrowhead, ToSTNeT, FLEX, J-GATE, Clearing, Target, Compl... Show Details

    • No:1286
    • Updated Date:2016/08/05 16:01
  • Type C

    An arrownet use classification (Usage Type).In JPX connection services, this type will allow use of Clearing, Target, Compliance WAN, TDnet, TMI, and By-inve... Show Details

    • No:1287
    • Updated Date:2016/08/05 16:01
  • Type D

    An arrownet use classification (Usage Type).In JPX connection services, this type will allow use of FLEX,J-GATE, Clearing, Target, Compliance WAN, TDnet, TMI... Show Details

    • No:1288
    • Updated Date:2016/08/05 16:01
  • Type E

    An arrownet use classification (Usage Type).In JPX connection services, this type will allow use of arrowhead, ToSTNeT, FLEX, Clearing, Target, Compliance WA... Show Details

    • No:1289
    • Updated Date:2016/08/05 16:01
  • Type FH

    An arrownet use classification (Usage Type).In Tokyo Financial Exchange connection services, this type will allow trading of either interest rate futures or ... Show Details

    • No:1291
    • Updated Date:2015/05/29 15:14
  • Type I

    An arrownet use classification (Usage Type).In JPX connection services, this type will allow use of FLEX, Target, Compliance WAN, TDnet, TMI, By-investor-typ... Show Details

    • No:1293
    • Updated Date:2016/08/05 16:01

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