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Email： servicedesk@jpx.co.jp
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Email： j-gate@jpx.co.jp
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
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Frequently Referenced FAQ
FAQ within [ J-GATE ]
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[J-GATE]When should GLIMPSE be used?
As for GLIMPSE, we assume there are cases where ITCH cannot be connected to for extended periods due to participant system failures, etc. Perform the failure... Show Details
- No：1763
- Updated Date：2016/03/18 17:54
- Modified on：2019/06/24 10:09
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[J-GATE]How can we make sure that we don't miss any multicasts at Holiday Testing?
Similar to the normal Production Environment, it will be possible to receive everything as long as subscribing to multicast from 1 hour prior to online until... Show Details
- No：1765
- Updated Date：2016/03/18 17:55
- Modified on：2019/06/24 10:13
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[J-GATE]If ITCH is used on the test machine, will there be a fee generated?
Regarding ITCH, there are no test fees generated. Show Details
- No：1766
- Updated Date：2016/03/18 17:55
- Modified on：2019/06/24 10:13
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[J-GATE]What is the required line for using TradeGuard?
Please use arrownet v2 lines. You cannot connect with internet. Show Details
- No：1769
- Updated Date：2016/03/18 17:56
- Modified on：2019/06/24 10:15
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[J-GATE]Regarding the connectivity environment of TradeGuard, in case arrownet is not used, what ...
If you have an environment connecting to arrownet through arrownet or clearing CMF terminal, it will be possible to use TradeGuard from those(SP Application ... Show Details
- No：1770
- Updated Date：2016/03/18 18:07
- Modified on：2019/06/24 10:16
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[J-GATE]Are there Hardware and Software requirements in using the TradeGuard GUI?
The specification for terminals is as follows: CPU：Dual Core Processor2.4GHz or Higher Memory: 8GB or more RAM Hard Disk: 10GB or more Regarding the so... Show Details
- No：1771
- Updated Date：2016/03/18 17:56
- Modified on：2019/06/24 10:16
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[J-GATE]Will there only be up to 2 User IDs allocated? What should be done if additional become n...
TradeGuard Users will have up to 2 IDs. There are currently no plans to increase this upper limit at this time. Show Details
- No：1772
- Updated Date：2016/03/18 17:57
- Modified on：2019/06/24 10:17
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[J-GATE]How can TradeGuard's password be changed?
Regarding the API, it is possible to change Passwords like other trading users, etc. On the other hand, regarding the GUI, there is functionality to set the ... Show Details
- No：1773
- Updated Date：2016/03/18 17:57
- Modified on：2019/06/24 10:18
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[J-GATE]Is there a standby machine for TradeGuard? What will the behavior be at the time of a fai...
TradeGuard always synchronized by processing with 2 servers. Since we will relate each of the IP address relating to each of the servers when TradeGuard User... Show Details
- No：1775
- Updated Date：2016/03/18 17:58
- Modified on：2019/06/24 10:19
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[J-GATE]Will there any difference in performance when not selection what is optional?
The number of Tradable and PTLG set with TradeGuard has no impact to performance. In addition, even if optional functionality is not used, there is not diffe... Show Details
- No：1776
- Updated Date：2016/03/18 17:58
- Modified on：2019/06/24 10:20