- Application & System Support > System Support FAQ > J-GATE
Application & System Support
Online Inquiry
(application procedure)
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
(arrownet support)
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
(arrowhead/ToSTNeT)
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
TEL： 0570-005-554
*Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
Sign In
Info&News
- 2020/08/31 09:00 The new FAQ has b...
- 2020/08/31 09:00 The new FAQ has b...
Keyword Search
Frequently Referenced FAQ
FAQ within [ J-GATE ]
-
[J-GATE]Provideing timing for BI7 (Info type=802, 805)
Yes,the second Thursday of each month is considered for the timing 16:03-19:00. Before explain it, please note that BI7 with the newly added seri... Show Details
- No：3238
- Updated Date：2017/05/22 14:40
- Modified on：2019/06/24 11:19
-
[J-GATE]Nanoseconds and time standard in ITCH
(1)The elapsed seconds from 1970/Jan/1 0:00:00 (UNIX epoch time) on UTC baseare set . (2)The elapsed time from "seconds" which is set in T tag is set. Show Details
- No：3244
- Updated Date：2017/05/22 14:52
- Modified on：2019/06/24 11:23
-
[J-GATE]What kind of information do we need to provide JPX when we request JPX for investigation?
Please inform JPX of the situation with the folowwing information : - Log-In ID (10 digits) - Order number - Order date & time - Order series - Auctio... Show Details
- No：4991
- Updated Date：2018/07/19 07:36
- Modified on：2019/06/24 14:15
-
[J-GATE]What is the trading hours of J-GATE?
Time schedule differs from each product.. Please refer to J-GATE Connectivity Manual "5.1 Timetable"for the details. Show Details
- No：6049
- Updated Date：2019/02/05 08:17
- Modified on：2019/06/24 15:52
-
[J-GATE]What does "w/o CR" mean, which appears when we choose UserType from J-GATE User ID List o...
"w/o" means "without" and "CR" means "Non Cancel Period". For more details, please refer to " arrowface Operation Manual" [Appendix 2] CSV format specific... Show Details
- No：6072
- Updated Date：2019/03/12 16:04
- Modified on：2019/06/24 16:11
-
[J-GATE]What is Backup TAP (Primary TAP)? How are they be used?
One Primary TAP and one Backup TAP is given to each Login ID which is to be connected to J-GATE. Please connect to Parimary TAP in normal case. However, on... Show Details
- No：6174
- Updated Date：2019/03/12 16:20
- Modified on：2019/06/25 09:59
-
[J-GATE]What kind of Circuit Breaker are there in J-GATE?
There are two Circuit Breaker. One is Dynamic Curcuit Breaker (DCB) and the other one is Static Circuit Breaker (SCB). DCB Function halt to trade the rel... Show Details
- No：6195
- Updated Date：2019/03/12 16:31
- Modified on：2019/06/25 10:28
-
[J-GATE]Please explain us about purpose and condition for use of GLIMPSE.
This is the function that ITCH users want only latest data (snapshot information) rather than all datain the case that they cannot get multicast information ... Show Details
- No：6200
- Updated Date：2019/03/12 16:49
- Modified on：2019/06/25 10:32
-
[J-GATE]In which case is Login ID locked?
Login ID is locked, if incorrect password was entered five times at the login. In that case, please send the application to JPX Service Desk (J-GATE) at <... Show Details
- No：6227
- Updated Date：2019/03/14 10:20
- Modified on：2019/06/25 10:46
-
[J-GATE]Is it mandatory for Sub Participants who place Mass quote orders to set MMP? What are the...
Setting MMP is optional. Please refer to "Appendix List of available API Messages for each User type" of J-GATE Connectivity Manual. Show Details
- No：6249
- Updated Date：2019/03/18 10:50
- Modified on：2019/06/25 10:58