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TEL： 0570-064-054
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Email： servicedesk@jpx.co.jp
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TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
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TEL： +81-50-3822-8882
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TEL： 0570-005-554
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Email： j-gate@jpx.co.jp
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
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Frequently Referenced FAQ
FAQ within [ J-GATE ]
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[J-GATE]About limit price for J-NET Trading
The way to calculate the limit price for J-NET trading is as follows. Show Details
- No：4943
- Updated Date：2018/07/05 15:44
- Modified on：2019/06/24 14:15
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[J-GATE]What is the difference between "Hard Limit" and "Hard Block"?
"Hard Block"(Restriction to receive Orders) is a function that does not accept orders which is exceeding the limit of number of orders set by the Exchange. ... Show Details
- No：5529
- Updated Date：2018/10/29 16:32
- Modified on：2019/06/24 14:29
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[J-GATE]We understad that BO5 sub-item pattern is not received by user who is not used STP. Is it...
As you understand, Sub Participants who are not using STP do not receive the BO5 sub-item patern about STP. The "Change Reason code 43" is not set for... Show Details
- No：5828
- Updated Date：2018/12/20 11:11
- Modified on：2019/06/24 14:51
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[J-GATE]Do we need to any change for STP?Can the function of STP switch to ON or OFF?
Q1. Do we need to any change for STP? A2. No, you do not need to any change as written on STP Specifications. However, the new Change Reason code"43" w... Show Details
- No：5829
- Updated Date：2019/02/08 11:41
- Modified on：2019/06/24 14:55
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[J-GATE]Please explain the notation of combination series in TradeGuard GUI (for example:"<CmbCls...
1. Notation inside of "< >" Types of combination series provided by OSE. <CmbCls SPR> : SCO(Standard Combination) Series <CmbCls TMC&g... Show Details
- No：5938
- Updated Date：2019/01/15 09:49
- Modified on：2019/06/24 15:46
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[J-GATE]What is the supported version of Linux in J-GATE? Is J-GATE planning to upgrade the suppo...
Linux ver.6.x is supoorted. At present, we are not planning to support Red Hat Enterprise Linux ver.7. J-GATE system support for Red Hat Enterprise Linux v... Show Details
- No：5989
- Updated Date：2019/01/25 16:37
- Modified on：2019/06/24 15:48
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[J-GATE]When we delete/add user ID from/to PTLG in TradeGuard, such change will be effected on th...
Such change will be effected on the following business day in both TradeGuard (GUI) and (API). Show Details
- No：6199
- Updated Date：2019/03/12 16:48
- Modified on：2019/06/25 10:31
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[J-GATE]Is it possible to get data by Rewind and Glimps on Line 2 while requesting Rewind and Gli...
It is possible to do this as there is no restriction. Please be reminded, however, that "Rewind" and "Glimps" are the functions to be used in the case of in... Show Details
- No：6211
- Updated Date：2019/03/12 16:58
- Modified on：2019/06/25 10:35
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[J-GATE]Can the Admin Sub Participant set to receive information per Sub Participant?
For notice retrieval by the authorized Sub Participant, retrieval specifications differ betweenthe order receipt & result notice (BO5, BO93) and the order ... Show Details
- No：6225
- Updated Date：2019/03/14 10:19
- Modified on：2019/09/17 13:57
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[J-GATE]Please explain about Status Identification Number (state_number_n) of Session Status (A_...
You can get Status Identification Number (state_number_n) by DQ29. The J-GATE Connectivity Manual "7.4.3.BI41 Instrument Status Information BROADCAST (Sessi... Show Details
- No：6246
- Updated Date：2019/03/18 10:45
- Modified on：2019/06/25 10:56