We are not able to connect to arrownet.
In case of before implementation of Network Reachability Test with arrownet, please check your router configuration as same as the"Router Configuration fo... Show Details
Would you tell me the opening hours of arrownet support ?
We accept inquiries related to network trouble 24/7. Please note that support in English is available only from 07:00 to 18:30 on business days. If you... Show Details
BGP neighbors are not established
Please provide information as below and call us or send e-mail to JPX Service desk. (If you require immediate assistance, please call us) <Required in... Show Details
In the arrowface portal, there are some arrownet line(s) that show status as “Monitoring on” desp...
For the line(s) that has been registered monitoring deactivation via e-mail or by phone call (except via arrowface), the status would show up as “Monitoring ... Show Details
Please kindly inform us the status of arrownet line.
We would like to confirm the connectivity status including its occurrence of transmission failure, please have the required information below filled in and... Show Details
Has the storm control function been applied to the test environment as well? If so, would you ple...
The storm control function is applied to only Co-Location production environment. Show Details
What procedures are required for Network Reachability Test with SP?
Unfortunately, we are not able to guide about this matter. Please get in contact with the service provider respectively. Show Details
We would like to confirm IP address being advertised from the arrownet
Please contact JPX Service Desk (arrownet support) by phone call or e-mail us with the required information. (In case of emergency, please call us.) 【I... Show Details
Broadcast, Multicast, Unicast would be the target for the Strom control function. Then does that ...
Strom control function has been configurated for each transmission respectively. ■ Unicast: 200,000 pps ■ Multicast: several hundred pps ■ Broadcast: ... Show Details
It is a function that suspends monitoring for a predetermined period of time or day of the week within the specific period. In addition to that, there is a... Show Details
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