Is it possible to share an arrownet Line with multiple users?
It's possible a system vendor makes a contract for an arrownet Line and provides it to several trading participants. That's called system sharing, and it's f... Show Details
What is the lead time for Express Service for arrownet v2 Intra-building - Cross Connection?
The normal lead time will be about 0.5 months (10 business days in the shortest case) after the application is approved. Normally, the environment setting da... Show Details
How to apply for Express Service for arrownet v2 Intra-building - Cross Connection?
Users are requested to submit an application on arrowface portal. Proceed to [Contract&Config] > [Co-Lo] > [Patch Panel List] and select "arrownet v2 O... Show Details
We want to change our contacts number and mail address because there was our personnel change.
It is necessary to submit an application via arrowface.After logging in arrowface, click [Contract&Config] and select [Contacts], fill in the required items ... Show Details
What is the application procedure when company name is changed, company merged, company split?
Please submit "Request for Change of Company Name" via the arrowface portal when the company name is changed or the company itself has been merged or divided... Show Details
When is the ToSTNeT setting information provided?
It takes about 3 weeks to issue the information after finalization of application.The schedule chould be change depend on application status. Show Details
Since the cancellation request has been submitted to SD, is it possible to shutdown the router/L3...
Until the day of the cancellation, TSE is monitoring the lines for any network failures. Shutting down the router/L3SW without advance notice is considered ... Show Details
Which application form should I submit if I remove arrowhead virtual server?
Please submit a removal application form from "arrowhead Virtual Server List" on arrowface. *Please refer to "arrowface Operation Manual" 4-1-9. Removal V... Show Details
I would like to add user LAN address(/24) to arrownet v2 connection, but I can't find where to wr...
Please follow the below steps when you create "Quote Request for Change of arrownet Line".1. Input your desired change date on the application form and check... Show Details
We turn off our internal LAN for work at our office. Is it necessary to request to monitor deacti...
Please request monitoring deactivation when there is influence on the port of user side's LAN of Network Termination Unit.Please request monitoring deactivat... Show Details
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