- Application & System Support > Application FAQ > arrownet Configuration
Application & System Support
Online Inquiry
(application procedure)
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
(arrownet support)
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
(arrowhead/ToSTNeT)
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
TEL： 0570-005-554
*Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
Sign In
Info&News
Keyword Search
Frequently Referenced FAQ
FAQ within [ arrownet Configuration ]
-
If there are network latency documents (carriers' sales papers NCOM, KDDI, Colt, SB, NTTE, and @T...
Please refer to the "Sales Paper" for carriers.Please download the above mentioned "Sales Paper" from System Documents Site.[NTT Communications Corporation (... Show Details
- No：765
- Updated Date：2019/10/15 09:00
-
Is it possible to configure a redundant network combining Widearea Ethernet and Dedicated Ether l...
Yes, it is possible to have them as redundant. Show Details
- No：159
- Updated Date：2014/08/25 20:30
-
When sharing the same line for Unicast and Multicast transmission to JPX, is it possible to set b...
The bandwidth control on Multicast (for FLEX/ITCH system) is not available in production environment.In TEST environment, it is possible to set the bandwidth... Show Details
- No：158
- Updated Date：2019/02/28 09:00
-
What is the difference between IP address identification and VPN Identification?
IP address identification polices both upstream and downstream, but VPN identification polices only upstream(Signal from users => SP) and it doesn't polic... Show Details
- No：5706
- Updated Date：2019/02/28 09:00
-
The bandwith of JPX SP should be the same as its physical connection. Therefore, arrownet usage fee(monthly fee) is charged as 100Mbps. Show Details
- No：5679
- Updated Date：2018/10/22 09:00
-
Will carrier tag VLAN to v2 connection?
VLAN should be tagged by users at router/L3 switch. VLAN is assigned by JPX. If your router/L3 switch is unusable to tag VLAN, please set it at L2 switch. Show Details
- No：5669
- Updated Date：2019/02/28 09:00
-
Do you have overseas APs of connection?
No, we don't have overseas APs. We only have APs in Japan.For more details, please refer to "arrownet v2 Guideline for NW Connection(Common)" 6. Access Point... Show Details
- No：5668
- Updated Date：2019/10/15 09:00
-
We have 10Mbps physical line. What will happen to assigned bandwith of JPX Service Provider (SP) ...
The bandwith of JPX SP should be the same as its physical connection. Therefore, the bandwith of each logical line should be as below. - JPX : 10Mbps(If ... Show Details
- No：5663
- Updated Date：2019/02/28 09:00
-
In case of changing the bandwidth of @Tokyo's AP3 line (Cross-Connection Service) from 100Mbps to...
That can be supported only with Cross-Connection Service provided by @Tokyo.With the services provided by other carriers, it is required to re-install a new ... Show Details
- No：968
- Updated Date：2019/02/28 09:00
-
Is it possible to connect with JASDEC by installing 3 arrownet lines(as the primary line, and the...
No, such configuration is not allowed to connect with JASDEC. Show Details
- No：793
- Updated Date：2019/02/28 09:00