arrowhead | JPX Service Desk FAQ

JPX Service Desk
Application FAQ / System Support FAQ

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Application & System Support > Application FAQ > JPX Business System > arrowhead

Application & System Support

Online Inquiry

JPX Service Desk
(application procedure)

Open Hours: Business day 9:00 am - 6:30 pm
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp

JPX Service Desk
(arrownet support)

Open Hours： 24Hours
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp

JPX Service Desk
(arrowhead/ToSTNeT)

Open Hours: Business day 7:00 am - 6:30 pm
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp

JPX Service Desk (J-GATE)

Open Hours： 24Hours
TEL： 0570-005-554
*Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp

JPX Service Desk (Clearing)

Open Hours: Business day 9:00 am - 5:00 pm
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp

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Frequently Referenced FAQ

Latest FAQ

FAQ within [ arrowhead ]

31-40 of Total 63

≪ 4 / 7page ≫

When should I submit "arrowhead Virtual Servers Checklist for Production Activation"?

Submission of "arrowhead Virtual Server Checklist for Production Activation" is a prerequisite for approving Application for arrowhead Virtual Server Product... Show Details
- No：7598
- Updated Date：2019/10/07 09:00
We want to know New Listings/Transfers/Delistings companies.

Please refer to JPX website which shows New New Listings/Transfers/Delistings companies.URL: https://www.jpx.co.jp/english/listing/stocks/index.html Show Details
- No：7577
- Updated Date：2019/09/30 09:00
We want to know the number of listed companies.

Please refer to JPX website which shows the number of listed companies.URL: https://www.jpx.co.jp/english/listing/co/index.html Show Details
- No：7576
- Updated Date：2019/09/30 09:00
How much is the Virtual Server fee (Trading Participation Fees,Trading system facility usage fees...

Please contact each Exchange for NSE, FSE, and SSE.TSE charges Trading system facility usage fees as one of the Trading Participation Fees based on the numbe... Show Details
- No：7511
- Updated Date：2019/10/07 09:00
Is it possible to set contacts info. for each Virtual Server in "Persons in Charge of arrowhead/T...

It is required to be registered by trading participants, and it is not available to be registered by per Virtual Server. Show Details
- No：7497
- Updated Date：2019/10/07 09:00
We want to know what Foreign Stocks is.

Please refer to JPX website which shows Foreign Stocks.URL: https://www.jpx.co.jp/english/equities/products/foreign/index.html Show Details
- No：7408
- Updated Date：2019/11/11 09:00
We want to know what ETFs is.

Please refer to JPX website which shows ETFs.URL: https://www.jpx.co.jp/english/equities/products/etfs/index.html Show Details
- No：7407
- Updated Date：2019/11/11 09:00
We want to know what REITs is.

Please refer to JPX website which shows REITs.URL: https://www.jpx.co.jp/english/equities/products/reits/index.html Show Details
- No：7406
- Updated Date：2019/11/11 09:00
We want to know TSE market structure.

Please refer to the JPX website which shows TSE market structure.URL: https://www.jpx.co.jp/english/equities/listing-on-tse/new/basic/index.html Show Details
- No：7205
- Updated Date：2019/11/11 09:00
I would like to know how to add arrowhead virtual servers.

It is necessary to submit an application via arrowface.After logging in arrowface, in the "Production" case, click [Application Form List] and select [Applic... Show Details
- No：6872
- Updated Date：2019/07/01 09:00

31-40 of Total 63

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