- Application & System Support > Application FAQ > JPX Business System > arrowhead
Application & System Support
Online Inquiry
(application procedure)
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
(arrownet support)
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
(arrowhead/ToSTNeT)
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
TEL： 0570-550-815
*Charged Call
(*IP-phone: +81-50-3822-8900)
Email： j-gate3@jpx.co.jp
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
Sign In
Info&News
- 2021/11/29 09:00 The new FAQ has b...
- 2021/11/29 09:00 The new FAQ has b...
Keyword Search
Frequently Referenced FAQ
FAQ within [ arrowhead ]
-
When /24 segment is newly assigned to existing line for JPX connection, we understand arrownet Re...
Please confirm responses to PING commands from the new segment addresses to the following arrownet IP addresses that are dedicated to the PING test. Unlike t... Show Details
- No：796
- Updated Date：2019/06/03 09:00
-
Is it possible to inhibit virtual servers of NSE, FSE and SSE with a virtual server that has Admi...
No. In order to inhibit virtual servers of each exchange, Administrative Rights need to be assigned over virtual servers on an exchange basis.e.g.) TSE->T... Show Details
- No：797
- Updated Date：2019/02/28 09:00
-
What are correcting errors on arrowhead (ToSTNeT)?
If you have any questions regarding correcting errors on arrowhead (ToSTNeT), please contact the Equities Department.Equities DepartmentPhone: 050-3377-7751E... Show Details
- No：11247
- Updated Date：2021/05/06 09:00
-
I would like to know how to add arrowhead virtual servers.
It is necessary to submit an application via arrowface.After logging in arrowface, in the "Production" case, click [Application Form List] and select [Applic... Show Details
- No：6872
- Updated Date：2019/07/01 09:00
-
I'd like connection System Interface Specifications for arrowhead (ToSTNeT), but I can't confirm ...
Customers who are unable to confirm Target website,arrowhead (ToSTNeT) Connection Specification is available sent from our e-mail by agreeing with "TSE Tradi... Show Details
- No：9912
- Updated Date：2020/11/30 09:00
-
Even though arrowhead STP account is set, why an execution was occurred with Self-Trade.
Based on the trading rule by TSE, it may happen that STP does not work, and orders with same STP account are matched. Even in those cases, it is possible to ... Show Details
- No：10900
- Updated Date：2021/03/29 09:00
-
Where to find the Test Environment Usage Fee Invoice for arrowhead/ToSTNeT on Target?
Please see the following processes for the Test Environment Usage Fee Invoice for arrowhead/ToSTNeT.[How to search]1. Go to Target JPX site.URL: https://www.... Show Details
- No：1848
- Updated Date：2021/07/19 09:00
-
What is Hard Limit of arrowhead and ToSTNeT?
In order to prevent erroneous order placement for stock trading, TSE has been set order quantity restrictions. With these restrictions, TSE does not accept o... Show Details
- No：10469
- Updated Date：2021/07/19 09:00
-
I would like to know necessary agreement with TSE, application for using FLEX (Market Information).
Regarding necessary agreement with TSE, application for using FLEX, please view the announcement on the JPX website.URL: https://www.jpx.co.jp/english/market... Show Details
- No：6486
- Updated Date：2020/01/06 09:00
-
It has been announced that fixed IP addresses are assigned to each business system. Is it allowe...
Yes.It is possible that one business system occupy an entire User LAN (/24) addresses with your advance agreement of no changing in the business system. Show Details
- No：1504
- Updated Date：2019/06/03 09:00