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(application procedure)
TEL： 0570-064-054
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(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
(arrownet support)
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
(arrowhead/ToSTNeT)
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
TEL： 0570-005-554
*Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
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- 2020/08/03 09:00 The new FAQ has b...
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Frequently Referenced FAQ
FAQ within [ arrowhead ]
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What kind of an order "funari orders" is at arrowhead?
Please refer the following URL of JPX HP regarding "funari orders" at arrowhead.URL: https://www.jpx.co.jp/english/equities/trading/domestic/04.html Show Details
- No：9194
- Updated Date：2020/08/03 09:00
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What is the specification/setting of Hard-limit for the user?
For about the specification on User-designated Hard-limit Setup, Please refer to the document "System Interface Specifications for arrowhead" located on the ... Show Details
- No：3592
- Updated Date：2019/10/15 09:00
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Is it possible to inhibit virtual servers of NSE, FSE and SSE with a virtual server that has Admi...
No. In order to inhibit virtual servers of each exchange, Administrative Rights need to be assigned over virtual servers on an exchange basis.e.g.) TSE->T... Show Details
- No：797
- Updated Date：2019/02/28 09:00
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How to move arrowhead/ToSTNeT virtual servers onto different lines from the present one.
There are two ways of moving virtual servers. 1. Move the arrowhead/ToSTNeT virtual servers onto different lines taking over the server IDs. *When an unexp... Show Details
- No：173
- Updated Date：2019/02/28 09:00
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we cannot connect to the arrowhead production environment after the arrowhead connectivity test (...
You are required to submit "Application for arrowhead Virtual Server Production Operation" and "Checklist for arrowhead Virtual Server Production Activation"... Show Details
- No：163
- Updated Date：2019/09/24 09:00
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Regarding the Daily Price Limit (Trade Prices)
Regarding the Trade Prices of ToSTNeT, please view the announcement on the JPX website.URL: https://www.jpx.co.jp/english/equities/trading/tostnet/02.html Show Details
- No：8704
- Updated Date：2020/06/01 09:00
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We want to know quote parameters in arrowhead.
A special quote is indicated whenever prices look likely to jump beyond a certain price range (quote parameter) from the last execution price, to prevent sho... Show Details
- No：7928
- Updated Date：2019/12/02 09:00
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Are there any tests required for arrowhead/ToSTNeT Virtual Servers to be production operation?
Virtual Server Connectivity Test is required to be completed in order to be production operation the arrowhead/ToSTNeT Virtual Servers. Virtual Server Connec... Show Details
- No：7664
- Updated Date：2019/10/07 09:00
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We are thinking of migrating test Virtual Servers. If I delete the current VSs after building new...
In order to prevent double charge within the same month, you need to activate a new Virtual Server and delete an old Virtual Server.Test Environment Virtual ... Show Details
- No：5707
- Updated Date：2019/09/24 09:00
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When is the setting information for arrowhead virtual servers provided?
It takes about 3 weeks to issue configration after finalization of applications.The schedule could be change depend on application status. Show Details
- No：204
- Updated Date：2016/12/19 09:00