- Application & System Support > Application FAQ > JPX Business System > arrowhead
Application & System Support
Online Inquiry
(application procedure)
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
(arrownet support)
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
(arrowhead/ToSTNeT)
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
TEL： 0570-005-554
*Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
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- 2019/10/28 09:00 The new FAQ has b...
- 2019/10/28 09:00 The new FAQ has b...
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Frequently Referenced FAQ
FAQ within [ arrowhead ]
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We are thinking of migrating test Virtual Servers. If I delete the current VSs after building new...
In order to prevent double charge within the same month, you need to activate a new Virtual Server and delete an old Virtual Server.Test Environment Virtual ... Show Details
- No：5707
- Updated Date：2019/09/24 09:00
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Where to find the Test Environment Usage Fee Invoice for arrowhead/ToSTNeT on Target?
Please see the following processes for the Test Environment Usage Fee Invoice for arrowhead/ToSTNeT. [How to search] 1. Go to Target JPX site. URL：https... Show Details
- No：1848
- Updated Date：2017/02/20 09:00
- Modified on：2017/09/26 11:14
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Which application should I submit if we would like to remove an inactive arrowhead virtual server...
Please submit applications forms on "arrowhead Virtual Server List".*Please refer to "arrowface Operation Manual" 4-1-9. Removal Virtual Server on the arrowf... Show Details
- No：761
- Updated Date：2016/12/19 09:00
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How to move arrowhead/ToSTNeT virtual servers onto different lines from the present one.
There are two ways of moving virtual servers. 1. Move the arrowhead/ToSTNeT virtual servers onto different lines taking over the server IDs. *When an unexp... Show Details
- No：173
- Updated Date：2019/02/28 09:00
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Are there any tests required for arrowhead/ToSTNeT Virtual Servers to be production operation?
Virtual Server Connectivity Test is required to be completed in order to be production operation the arrowhead/ToSTNeT Virtual Servers. Virtual Server Connec... Show Details
- No：7664
- Updated Date：2019/10/07 09:00
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If "arrowhead Virtual Server Checklist for Production Activation" has not been submitted/approved...
If you have not submitted "arrowhead Virtual Server Checklist for Production Activation", Application for arrowhead Virtual Server Production Operation will ... Show Details
- No：7599
- Updated Date：2019/10/07 09:00
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When should I submit "arrowhead Virtual Servers Checklist for Production Activation"?
Submission of "arrowhead Virtual Server Checklist for Production Activation" is a prerequisite for approving Application for arrowhead Virtual Server Product... Show Details
- No：7598
- Updated Date：2019/10/07 09:00
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We want to know New Listings/Transfers/Delistings companies.
Please refer to JPX website which shows New New Listings/Transfers/Delistings companies.URL: https://www.jpx.co.jp/english/listing/stocks/index.html Show Details
- No：7577
- Updated Date：2019/09/30 09:00
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How much is the Virtual Server fee (Trading Participation Fees,Trading system facility usage fees...
Please contact each Exchange for NSE, FSE, and SSE.TSE charges Trading system facility usage fees as one of the Trading Participation Fees based on the numbe... Show Details
- No：7511
- Updated Date：2019/10/07 09:00
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How do I get a list of arrowhead/ToSTNeT Virtual Servers' configuration(downloading CSV)?
All informations can be downloaded via CSVs from the arrowface Virtual Servers List.After logging on arrowface, select the followings.Contract&Config > JP... Show Details
- No：7509
- Updated Date：2019/10/07 09:00