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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 10519
  • Updated Date : 2021/03/02 15:03
  • Modified on : 2023/01/17 07:27
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[J-GATE3.0]Is Order Rate Limit counting the number of orders per 1 second, as specified?

Is Order Rate Limit counting the number of orders per 1 second, as specified?
Category : 

Answer

In the event that 1/10 of the set value is exceeded within  tenth of a second, Order Rate Limit will be breached.
However, it is not always calculated precisely every tenth of a second. There could be cases where orders are processed before TradeGuard risk check takes effect, for example when a large number of orders are entered.

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