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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 10520
  • Updated Date : 2021/03/31 12:41
  • Modified on : 2023/01/18 16:33
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[J-GATE3.0] Is there functional difference between TradeGuard (GUI) and TradeGuard (API)?

Is there functional difference between TradeGuard (GUI) and TradeGuard (API)?
Category : 

Answer

TradeGuard (API) does not support the functions below:
1. Current Consumption Tab
2. Order Rate Limit setting
(For Order Rate Limit, only TradeGuard (GUI) can perform Unbreach.)
3. Kill Switch
 
TradeGuard (GUI) supports all the functions that TradeGuard (API) supports.
(Except changing password)
 
Please note that since TradeGuard (GUI) and TradeGuard (API) shares the same login ID and password, the same login ID cannot be logged in at the same time by TradeGuard (GUI) and TradeGuard (API).