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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
  (*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours: 24Hours
TEL: 0570-550-815
            *Charged Call
  (*IP-phone: +81-50-3822-8900)
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-059
            *Charged Call
  (*IP-phone: +81-50-3819-1076)
Email: servicedesk_clearing@jpx.co.jp
  • No : 10527
  • Updated Date : 2021/03/11 16:55
  • Modified on : 2023/01/17 08:06
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[J-GATE3.0] Are the information which is set in “ex_client_s char[16] trading ID” when entering order (MO31 (New Order Message) etc.) sent from J-GATE to the clearing system?

Are the information which is set in “ex_client_s char[16] trading ID” when entering order (MO31 (New Order Message) etc.) sent from J-GATE to the clearing system?
 
Category : 

Answer

Information of "ex_client_s char[16] trading ID" is sent from J-GATE to the clearing system. 
If the information on the screen of "give up take up details" on the CMF is output to CSV file, the user can confirm trading ID on the furthest on the right in the file. 
 
Please note that the trading ID can only be confirmed on CSV file, not on the screen. 
Also, the relevant item is not used for process of the clearing system.