JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)

  • Font Size
  • S
  • M
  • L

Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 10541
  • Updated Date : 2021/03/11 16:56
  • Modified on : 2023/01/17 08:26
  • Print

[J-GATE3.0] What is the connective destination of TradeGuard?

What is the connective destination of TradeGuard?
Category : 

Answer

The address of TradeGuard launch page is provided by Exchange when a Login ID is issued. The address can be found in a CSV file in arrowface.
 
The address for the production environment is as below:
http://xx.xx.xx.x:xxxx/grx (x is specified by the Exchange.)
 
The address for the test environment is as below:
http://xx.xx.xxx.x:xxxx/grx (x is specified by the Exchange.)
 
For any inquiries on how to output the CSV file or the address, contact JPX Service Desk (J-GATE) at j-gate3@jpx.co.jp.
 
Please note that since the production environment has a primary address and a backup address, and each has a separate jar file, when the primary goes down, please access the backup address and use the backup jar file to launch TradeGuard.

Related FAQ

To Top of Page