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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 10564
  • Updated Date : 2021/03/11 16:59
  • Modified on : 2023/01/18 16:13
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[J-GATE3.0] How can we make sure that we don't miss any multicasts during Weekend Testing?

How can we make sure that we don't miss any multicasts during Weekend Testing?
Category : 

Answer

Just same as the normal Production Environment; all the multicasts are available as long as subscribing to multicast from 1 hour prior to online until online completes.
Please be noted that the Online times are depends on the each schedules.
 
Just as the same in the production environment, by joining multicast 1 hour prior to online until the end of online, all messages are retrievable.
For information on online hours, please refer to J-GATE3.0_User_Connectivity_Test_Guide.
Please note that online hours may vary depending on the schedule.

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