JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)

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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 10574
  • Updated Date : 2021/03/11 17:01
  • Modified on : 2023/01/17 09:23
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[J-GATE3.0] How to obtain the documents regarding requirements and points to be noted for J-GATE.

How to obtain the documents regarding requirements and points to be noted for J-GATE.
Category : 

Answer

Document named "J-GATE3.0_User's_Guide" is available.
“J-GATE3.0_User's_Guide” can be acquired from the System Documents Site.
 
[System Documents Site]
URL:https://faqsd.jpx.co.jp/?site_domain=en_application
System Documents > J-GATE3.0 > Application/Usage Fee Related
 
Please contact JPX Service Desk (J-GATE) at j-gate3@jpx.co.jp for account and password to the System Documents Site.

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