JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)

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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 10611
  • Updated Date : 2021/03/11 17:04
  • Modified on : 2023/01/17 10:51
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[J-GATE3.0] With regard to Self Trade Prevention (STP), is there any contract (service contract) for the use of this function?

With regard to Self Trade Prevention "STP", is there any contract (service contract) for the use of this function?
Category : 

Answer

Contract form for the use of STP does not exist.
Application for STP is accepted via arrowface and the use of this function is optional.
Moreover, monthly fee is charged for the use of STP function.
For the detail, please refer to J-GATE3.0 User’s Guide.

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