JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)

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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 10645
  • Updated Date : 2021/03/11 17:05
  • Modified on : 2023/01/17 10:44
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[J-GATE3.0]Is STP function able to switch to enabled/disabled?

Is STP function able to switch to enabled/disabled?
Category : 

Answer

STP function cannot switch to enabled/disabled per order.
To enable/disable STP, the user needs to apply per sub-participant via arrowface.
Moreover, since applying the setting of STP enable/disable will take time, the setting cannot be changed on the same day.

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