JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)

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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 10675
  • Updated Date : 2021/03/17 14:12
  • Modified on : 2023/01/17 09:34
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[J-GATE3.0] When adding/deleting login ID to PTLG (Pre-Trade Limit Group), changes on TradeGuard (GUI) will be applied on following business day. Is TradeGuard (API) the same behavior?

When adding/deleting login ID to PTLG (Pre-Trade Limit Group), changes on TradeGuard (GUI) will be applied on following business day. Is TradeGuard (API) the same behavior?
Category : 

Answer

For both TradeGuard (GUI) and TradeGuard (API), setting changes of adding/deleting login ID will be applied on following business day.

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