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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
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  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
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TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
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  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 10770
  • Updated Date : 2021/03/24 09:11
  • Modified on : 2023/01/23 12:33
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[J-GATE3.0] Is it possible to acquire open interest balance by the value of [open_balance_u] in IA42? If not, how can we acquire open interest balance?

Is it possible to acquire open interest balance by the value of [open_balance_u] in IA42 which is the answer of IQ42 (Request for acquiring trade statistics)?
If not, how can we acquire open interest balance?
Category : 

Answer

The value of [open_balance_u] in the answer of IQ42 (Request for acquiring trade statistics) (IA42) should not be used, please do not use this field to acquire the open interest.
Since open interest cannot be acquired from any messages or queries in J-GATE, please refer to Open Interest balance on the JPX website.
[Open Interest by Trading Participant]
URL: https://www.jpx.co.jp/english/markets/derivatives/open-interest/index.html