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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
  (*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours: 24Hours
TEL: 0570-550-815
            *Charged Call
  (*IP-phone: +81-50-3822-8900)
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-059
            *Charged Call
  (*IP-phone: +81-50-3819-1076)
Email: servicedesk_clearing@jpx.co.jp
  • No : 10859
  • Updated Date : 2021/03/31 12:38
  • Modified on : 2023/01/17 12:44
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[J-GATE3.0] Is there a function that copies existing setting on TradeGuard?

Is there a function that copies existing setting on TradeGuard?
Category : 

Answer

The setting can be copied by uploading CSV file that is output from TradeGuard.
Please note that Intraday Changes and Next Day Changes would be applied differently.
 
For details, please refer to “Importing Limits” of "TradeGuard_User's_Guide".