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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 10862
  • Updated Date : 2021/05/25 15:21
  • Modified on : 2023/01/17 14:46
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[J-GATE3.0] What is "OTR" in J-GATE3.0?

What is "OTR" in J-GATE3.0?
Category : 

Answer

Exchange started calculation of Order to Trade Ratio (OTR) and related operations after the launch of current J-GATE to enforce efficient ordering practices for trading participants which send a significantly large number of orders, and therefore conserve the exchange's system capacity.
For details, please refer to the URL below: 
[Order to Trade Ratio (OTR)]
https://www.jpx.co.jp/english/derivatives/rules/others/02.html