JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)
  • Font Size
  • S
  • M
  • L

Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
  (*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours: 24Hours
TEL: 0570-550-815
            *Charged Call
  (*IP-phone: +81-50-3822-8900)
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-059
            *Charged Call
  (*IP-phone: +81-50-3819-1076)
Email: servicedesk_clearing@jpx.co.jp
  • No : 10893
  • Updated Date : 2021/03/31 12:40
  • Modified on : 2023/01/17 14:39
  • Print

[J-GATE3.0] How to request activation of SCB in the test environment?

How to request activation of SCB in the test environment?
Category : 

Answer

If you wish to request activation of SCB in the test environment, please send the following information to JPX Service Desk (J-GATE) at j-gate3@jpx.co.jp.
 
-Preferred test day
-Target series
-With or without expansion of price limits
-Activation in underlying unit or not
*We will consult with you for the details.
*Please inform us 1 week prior to the preferred test date.
*The implementation time is 13:00(JST), SCB will be triggered for 10 minutes.