JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)
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Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
  • No : 11248
  • Updated Date : 2021/05/06 09:00
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Please provide us the FLEX Message data.

Please provide us the FLEX Message data.
Category : 

Answer

TSE provides the FLEX Message Data file only to direct contractors.
Please contact Information Services if you have any inquiries.

Information Services Department
Phone: 050-3377-7859
E-mail: mains-user@jpx.co.jp

Besides, for direct contactors, DVD media that contains the Message data are possible to be provided if Messages cannot be received.
Please fill in the "(Appendix)Request form for Provision of Message Data File_DS.17.3" file and submit it to JPX Service Desk (arrowhead/ToSTNeT) <arrowhead@jpx.co.jp>.

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