JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)

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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 1296
  • Updated Date : 2022/11/21 09:00
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Internal connection line

Internal connection line
Category : 

Answer

A line for a user to connect from the JPX Co-Location/the Kansai Proximity rack to JPX business systems. This is not a carrier line.
Internal connection line for the JPX Co-Location area has 3 kinds as below.

CJU: Unicast line
CJM: Multicast line
CJW: Unicast-Multicast Consolidated line

Internal connection for the Kansai Proximity area conforms to the provision method of arrownet v2.
*For details, please refer to "arrownet v2 Guideline for NW Connection(JPX)" and "arrownet_version2_Connection_Service_Price_List".

[System Documents Site]
URL: https://faqsd.jpx.co.jp/faq/show/2084?site_domain=en_system_documents
- [arrownet]arrownet v2 Guideline for NW Connection(JPX)

URL: https://faqsd.jpx.co.jp/faq/show/2097?site_domain=en_system_documents
- arrownet version2.0 Connection Service Price List

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