JPX Service Desk
Application FAQ / System Support FAQ
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JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
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(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
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Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
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Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
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(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
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(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
  • No : 141
  • Updated Date : 2019/10/15 09:00
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What type of router/L3SW should be equipped? Please tell us about each SP (JPX, JASDEC, TFX, and TOCOM). Also, please tell us when connecting to multiple SP.

What type of router/L3SW should be equipped? Please tell us about each SP (JPX, JASDEC, TFX, and TOCOM). Also, please tell us when connecting to multiple SP.
Category : 

Answer

In arrownet v2, VLAN tags must be set up to identify the connecting VPN. When using a router/L3SW with no feature of VLAN tags, a L2SW that can attach VLAN tags needs to be configured in the network.

If you intend to connect multiple SP;
- Equip the same number of router/L3SW as connecting SPs and aggregate them into one L2SW.
- Use the router/L3SW which has VRF function to logically divide the network.
(There is the SP that does not allow users to share the device with other SPs.)

Please see the "arrownet v2 Guidelines for NW Connection" for more details.

[Common]
URL: https://faqsd.jpx.co.jp/faq/show/2086?site_domain=en_system_documents

[JPX]
URL: https://faqsd.jpx.co.jp/faq/show/2084?site_domain=en_system_documents

[JASDEC] *Japanese version only
URL: https://faqsd.jpx.co.jp/faq/show/2057?site_domain=jp_system_documents

[TFX]
URL: https://faqsd.jpx.co.jp/faq/show/4417?site_domain=en_system_documents

[TOCOM]
URL: https://faqsd.jpx.co.jp/faq/show/3625?site_domain=en_system_documents

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