JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)
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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
  (*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours: 24Hours
TEL: 0570-550-815
            *Charged Call
  (*IP-phone: +81-50-3822-8900)
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-059
            *Charged Call
  (*IP-phone: +81-50-3819-1076)
Email: servicedesk_clearing@jpx.co.jp
  • No : 1504
  • Updated Date : 2019/06/03 09:00
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It has been announced that fixed IP addresses are assigned to each business system. Is it allowed to dedicate User LAN (/24) to one business system only(e.g. FLEX only)?

It has been announced that fixed IP addresses are assigned to each business system.
Is it allowed to dedicate User LAN (/24) to one business system only(e.g. FLEX only)?
Category : 

Answer

Yes.
It is possible that one business system occupy an entire User LAN (/24) addresses with your advance agreement of no changing in the business system.