JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)
  • Font Size
  • S
  • M
  • L

Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
  (*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours: 24Hours
TEL: 0570-550-815
            *Charged Call
  (*IP-phone: +81-50-3822-8900)
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-059
            *Charged Call
  (*IP-phone: +81-50-3819-1076)
Email: servicedesk_clearing@jpx.co.jp
  • No : 172
  • Updated Date : 2019/12/23 09:00
  • Print

Is there any website or a price list of usage fee for arrowhead/ToSTNeT/FLEX, information on usage fees for arrowhead/ToSTNeT Virtual Servers (per server) and Test Environment?

Is there any website or a price list of usage fee for arrowhead/ToSTNeT/FLEX, information on usage fees for arrowhead/ToSTNeT Virtual Servers (per server) and Test Environment?
Category : 

Answer

[arrowhead/ToSTNeT (Production)]
You can check the Trading Participation Fees (PDF) on JPX website.
It also includes a price list of per Virtual Server fee for arrowhead/ToSTNeT.
URL: https://www.jpx.co.jp/english/rules-participants/participants/fees/
- Trading Participation Fees
- Tokyo Stock Exchange

[FLEX (Production)]
You can check the "Policies Regarding Usage of Market Information" on JPX website.
URL: https://www.jpx.co.jp/english/markets/paid-info-derivatives/realtime/01.html
- Policies Regarding Usage of Market Information
- 9. Fee Structure

[TEST Services]
You can check the usage fee in the following document posted on System Documents Site.
-System Documents Site
URL: https://faqsd.jpx.co.jp/faq/show/6492?site_domain=en_system_documents
- Guidance on Applying to Use TSE Test Service in Test Environment
- 2. Fees
- 2.1 Usage Fee for the TSE Test Service