JPX Service Desk
Application FAQ / System Support FAQ
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Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
  • No : 263
  • Updated Date : 2014/09/24 18:14
  • Modified on : 2019/06/12 14:38
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Would you tell me the opening hours of arrownet support ?

Would you tell me the opening hours of arrownet support ?
Category : 

Answer

We accept inquiries related to network trouble 24/7.
Please note that support in English is available only from 07:00 to 18:30 on business days.
If you need an emergency response (within 24hours) during holidays or at night (18:30-7:00), please make a phone call to us in addition to email.
<Contact details>
 JPX Service Desk (arrownet support)
TEL:050-3819-1030
e-mail:arrownet_support@jpx.co.jp

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