JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)

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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 263
  • Updated Date : 2014/09/24 18:14
  • Modified on : 2019/06/12 14:38
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Would you tell me the opening hours of arrownet support ?

Would you tell me the opening hours of arrownet support ?
Category : 

Answer

We accept inquiries related to network trouble 24/7.
Please note that support in English is available only from 07:00 to 18:30 on business days.
If you need an emergency response (within 24hours) during holidays or at night (18:30-7:00), please make a phone call to us in addition to email.
<Contact details>
 JPX Service Desk (arrownet support)
TEL：050-3819-1030
e-mail：arrownet_support@jpx.co.jp

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