JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)
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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
  (*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours: 24Hours
TEL: 0570-550-815
            *Charged Call
  (*IP-phone: +81-50-3822-8900)
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-059
            *Charged Call
  (*IP-phone: +81-50-3819-1076)
Email: servicedesk_clearing@jpx.co.jp
  • No : 3226
  • Updated Date : 2017/06/02 14:01
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To check if arrownet has already advertised necessary addresses for BGP routing

We want to check if arrownet has already advertised necessary addresses for BGP routing to us.
Category : 

Answer

Please provide information as below and call us or send e-mail to JPX Service desk.
(If you require immediate assistance, please call us)

<Required information>
  ・arrownet Line ID

<Contact information>
  JPX Service Desk Network Trouble
    TEL:050-3819-1030
    e-Mail : arrownet_support@jpx.co.jp