JPX Service Desk
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JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
  • No : 3230
  • Updated Date : 2017/05/23 09:52
  • Modified on : 2019/06/12 14:50
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We would like to conduct Network reachability test to an institution other than JPX, what do we do? Also, we would like to know the ping destination address.

We would like to conduct Network reachability test to an institution other than JPX, what do we do?
Also, we would like to know the ping destination address.
Category : 

Answer

Please apply via arrowface for the network reachability test.
Please refer to [arrowface Operation Manual 2-1-5.Reserving NW reachability test] for details..
The manual can be found on the right side of arrowface top page. 
If you want to check network reachability, please contact each Service Provider.

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