JPX Service Desk
Application FAQ / System Support FAQ
  • Font Size
  • S
  • M
  • L

Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
  • No : 3231
  • Updated Date : 2017/05/23 09:52
  • Modified on : 2019/06/12 14:51
  • Print

How can we conduct network reachability test to arrownet(JPX)? Where can we find IP address for the reachability test?

How can we conduct network reachability test to arrownet(JPX)?
Where can we find IP address for the reachability test?
Category : 

Answer

Please apply for the network reachability test via arrowface.
For the procedure, please refer to [arrowface Operation Manual 2-1-5.Reserving NW reachability test(v2), or 2-2-5.Reserve Communication Test(ColoIB)].
The manual can be found on the right side of arrowface top page. 
If you want to check network reachability, please contact each Service Provider.
Also, if there are any changes of the line connection configuration after use, you can check the connectivity by a ping test.
However, it can not be used for the purposes such as a high-load test.
Please refer to [arrownet Guideline for arrownet Network Connectivity Test - 2.4. Simplified arrownet Reachability Test(TSE)] for detail of IP address .
 ※Please download from System Documents Site > System Documents > arrownet > Connection Specifications/Guidelines Related > [arrownet]Guideline for arrownet Network Connectivity Test.
 

May I have your opinion?

Please provide your feedback below. This is for feedback only. You will not receive a response.