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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
  (*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours: 24Hours
TEL: 0570-550-815
            *Charged Call
  (*IP-phone: +81-50-3822-8900)
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-059
            *Charged Call
  (*IP-phone: +81-50-3819-1076)
Email: servicedesk_clearing@jpx.co.jp
  • No : 3602
  • Updated Date : 2021/07/19 09:00
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Hard-limit

Hard-limit
Category : 

Answer

To prevent miss-order, by giving maximum limit for order prices and quantity to users, the reference value established to not accept order over than the maximum rate is called Hard-limit.

For about the User-designated Hard-limit Setup in arrowhead, please refer to the document "System Interface Specifications for arrowhead", for about the User-designated Hard-Limit Setup in J-GATE, please refer to the document "TradeGuard Business Process Guidelines" in each Target and System Documents Site.

Each document is located in Target and System Documents Site as below.

- [arrowhead] System Interface Specifications for arrowhead
- 4"System Interface Specifications for arrowhead - Operation (Order/Notice).pdf"

[How to Search]
1. Access to the Target(JPX site)
URL: https://portal.arrowfront.jp/target/x/tsebps/webportal/top.html
* The URL starts with "http:" if accessing Target via arrownet.

2. Click "Search document" on the front page.

3. Click "Information from JPX" for the Search from

4. Set the search settings as below, then click "Search"
Date/time announced: any date as you prefer.
Keyword: put "System Interface Specifications for arrowhead" with the Title search checked.

- TradeGuard Business Process Guidelines

[System Documents Site] J-GATE > Connection Specifications/Guidelines Related
URL: https://faqsd.jpx.co.jp/category/show/364?site_domain=en_system_documents