JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)
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Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
  • No : 3977
  • Updated Date : 2021/08/30 09:00
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What is the contact information for the clearing system such as JSCC and JPX Service Desk?

What is the contact information for the clearing system such as JSCC and JPX Service Desk?
Category : 

Answer

Please contact these desks as below -

1. Application/Failure
[Application]
JPX Service Desk (application procedure)
TEL: 0570-064-054(Navi-dial) *Charged Call
Email: servicedesk@jpx.co.jp
(* IP-phone: +81-50-3819-1070)

[Failure]
JPX Service Desk (arrownet support)
TEL: 050-3819-1030
Email: arrownet_support@jpx.co.jp

2. Inquiries regarding Clearing Systems
JPX Service Desk (Clearing)
TEL: 0570-064-054(Navi-dial) *Charged Call
Email: servicedesk@jpx.co.jp
(* IP-phone: +81-50-3819-1070)

3. Inquiries regarding Clearing Businesses
[Listed Products Clearing]
Japan Securities Clearing Corporation (JSCC) Listed Products Clearing division
TEL: 050-3361-1795
Email: system@jpx.co.jp

[OTC Derivatives Clearing]
Japan Securities Clearing Corporation (JSCC) Clearing of OTC and Derivative division
TEL: 050-3361-1794
Email: otc@jpxc.co.jp

[OTC JGB Clearing]
Japan Securities Clearing Corporation (JSCC) OTC JGB Transaction division
TEL: 050-3361-0864
Email: jgb-sett@jpx.co.jp

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