JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)
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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
  (*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours: 24Hours
TEL: 0570-550-815
            *Charged Call
  (*IP-phone: +81-50-3822-8900)
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-059
            *Charged Call
  (*IP-phone: +81-50-3819-1076)
Email: servicedesk_clearing@jpx.co.jp
  • No : 3979
  • Updated Date : 2022/01/31 09:00
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Which document/specification or site should I refer to for the information about IP address and configuration of the Clearing System?

Which document/specification or site should I refer to for the information about IP address and configuration of the Clearing System?
Category : 

Answer

Configuration Sheet for Clearing System has IP address and connective information to connect with Clearing System.
*After approval flow of application for Clearing System finished, it will be revised.

You can search and inquiry on arrowface.
Regarding how to use arrowface, please refer to "arrowface Operation Manual" 4-5-3.