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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
  (*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours: 24Hours
TEL: 0570-550-815
            *Charged Call
  (*IP-phone: +81-50-3822-8900)
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-059
            *Charged Call
  (*IP-phone: +81-50-3819-1076)
Email: servicedesk_clearing@jpx.co.jp
  • No : 4364
  • Updated Date : 2021/07/19 09:00
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What are the types of the Maximum Number of Upstream Messages for arrowhead Virtual Servers?

What are the types of the Maximum Number of Upstream Messages for arrowhead Virtual Servers?
Category : 

Answer

In arrowhead, the maximum number of upstream messages is set according to the 3 groups below.
A Trading Participant should select one of the groups for each of their Virtual Servers when they apply for the new Virtual Servers.

Group A: 200 per second
Group B: 60 per second
Group C: 5 per second

*In the beginning of Order Acceptance Session in the Morning and Afternoon Sessions, the Number of Orders per Second specially limited.
Please refer to "System Interface Requirements for arrowhead" about the detail posted on Target (JPX site).

[How to search]
1. Go to Target (JPX site).
URL: https://portal.arrowfront.jp/target/x/tsebps/webportal/top.html
* The URL starts with "http:" if accessing Target via arrownet.

2. Click "Search document" tab at the top bar.

3. Select "Information from JPX".

4. Please set searching conditions as below and click "Search".
Date/time announced: Specify range for 1 to 3 month with putting a tick "1 month ago".
Keyword: Enter "System Interface Requirements for arrowhead" in the box with putting a tick "Title search".

- System Interface Requirements for arrowhead