JPX Service Desk
Application FAQ / System Support FAQ

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Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL： 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours： 24Hours
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours： 24Hours
TEL： 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL： 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
  • No : 4936
  • Updated Date : 2018/07/04 07:25
  • Modified on : 2019/06/24 14:14
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[J-GATE]Our e-mail to it-support@jpx.co.jp for inquiries returned.

Our e-mail to it-support@jpx.co.jp for inquiries returned.
Category : 

Answer

As we informed on our e-mail answering inquiries,
our department name and its e-mail address has been changed with effect from Jul.01, 2018.
The notice regarding this change has been uploaded to System Document Site as well.
[J-GATE][Other][【2018/06/26updated】Notice of Change of Telephone Number and e-mail address in JPX ServiceDesk]
After Jul.01, 2018, please send your inquiries to our new e-mail address, i.e., j-gate@jpx.co.jp

【Department name】
（New）JPX Service Desk（J-GATE）
（Old）JPX Service Desk（User Service Desk）

【e-mail address】
（New）j-gate@jpx.co.jp
（Old）it-support@jpx.co.jp

 

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