JPX Service Desk
Application FAQ / System Support FAQ
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JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
  • No : 5362
  • Updated Date : 2020/03/16 09:00
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Can I access SSO(Clearing) on non-working days to confirm connectivity? Also, is there periodic maintenance for the system?

Can I access SSO(Clearing) on non-working days to confirm connectivity?
Also, is there periodic maintenance for the system?
Category : 

Answer

The maintenance for SSO(Clearing) is conducted as follows.
- From 6:00am on Saturday to 4:30am on Monday (If Monday is a national holiday, 4:30am on the following business day)
- From 6:00am on national holiday to 4:30am on the following business day after the holiday

Sorry contents will be displayed during the maintenance time.
Connectivity will be confirmed if Sorry contents are displayed when you access SSO(Clearing) URL.

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