JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)

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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 5362
  • Updated Date : 2023/03/27 09:00
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Can I connect to SSO(Clearing) on holidays or weekends to confirm connectivity?

Can I connect to SSO(Clearing) on holidays or weekends to confirm connectivity?
Category : 

Answer

If you would like to confirm your login on holidays or weekends, please contact us at JPX Service Desk Clearing.

JPX Service Desk Clearing
Email: servicedesk_clearing@jpx.co.jp

If you only would like to conduct the connectivity test out of connection hours, please access the URL for SSO. If "SSO Sorry content" is displayed, it means that the connection has been established.

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