JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)
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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 5371
  • Updated Date : 2019/02/28 09:00
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Does the password for a user in Derivatives Clearing Direct Connection have expiration date?

Does the password for a user in Derivatives Clearing Direct Connection have expiration date?
Category : 

Answer

Password expires in 90 days.
You can log into the system by changing the old password after it has expired.
As for how to change password, please follow the instructions below.
- Set the current (old) password in Tag 554 (Tag name: Password) and a new password in Tag 925 (Tag name: New Password) when you send Logon message (MsgType:A).