JPX Service Desk
Application FAQ / System Support FAQ
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Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
  • No : 5674
  • Updated Date : 2019/02/28 09:00
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Can we check which e-mail address is registered as the contact address for notification on arrowface when arrowhead/ToSTNeT system error occurs?

Can we check which e-mail address is registered as the contact address for notification on arrowface when arrowhead/ToSTNeT system error occurs?
Category : 

Answer

You can check registered email addresses from "Contact and Billing Address List" on arrowface.
We send a notification email to email addresses that are registered in "Contact for system error report" of "Persons in Charge of arrowhead/ToSTNeT operation".

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