JPX Service Desk
Application FAQ / System Support FAQ
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Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
  • No : 5679
  • Updated Date : 2018/10/22 09:00
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Bandwith of JPX logical line

We are planning to connect to JPX business system with 10Mbps connection. We would like to order "Cross-Connection Service" provided by AT TOKYO corporation, but its minimum bandwith is 100Mbps. Can we control the bandwith of JPX Service Provider (SP) to 10Mbps and pay monthly fee only for 10Mbps logical line?
Category : 

Answer

The bandwith of JPX SP should be the same as its physical connection. Therefore, arrownet usage fee(monthly fee) is charged as 100Mbps.

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