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JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
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(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
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Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
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Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
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TEL: 0570-005-554
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(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
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(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
  • No : 5682
  • Updated Date : 2019/02/28 09:00
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I processed the downloaded CSV from the arrowface and uploaded it to the arrowface, but it didn't succeed and show an error.

I processed the downloaded CSV from the arrowface and uploaded it to the arrowface, but it didn't succeed and show an error.
Category : 

Answer

If you open the CSV with Excel, cells with only numbers are recognized as Value, datas may be lost such as disappearance of first "0"

For more details, please find "arrowface Operation Manual" at top page of arrowface and refer to "[Appendix 2] CSV Format Specification"

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