JPX Service Desk
Application FAQ / System Support FAQ
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JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
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(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
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Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
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Open Hours: Business day 7:00 am - 6:30 pm
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Open Hours: 24Hours
TEL: 0570-005-554
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(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
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(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
  • No : 5695
  • Updated Date : 2019/02/28 09:00
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I would like to add user LAN address(/24) to arrownet v2 connection, but I can't find where to write it on application form.

I would like to add user LAN address(/24) to arrownet v2 connection, but I can't find where to write it on application form.
Category : 

Answer

Please follow the below steps when you create "Quote Request for Change of arrownet Line".

1. Input your desired change date on the application form and check "Only for JPX User LAN Add/Removal".

2. Click [Create the quote request form].

3. Write details of user LAN to add in special note(at lower of application form).
Please find "arrowface Operation Manual" at top page of arrowface and refer to "[Appendix 4] Rule for writing of Special Note".

4. When the quotation is completed, submit an application from "Quote List".

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