JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)
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JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
  • No : 6103
  • Updated Date : 2019/09/30 09:00
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What is procedure to use various services of JPX and application on arrowface? (arrownet, Co-Location, arrowhead, ToSTNeT, FLEX, J-GATE, ITCH, OTC, Clearing (JSCC), Test Env.)

What is procedure to use various services of JPX and application on arrowface? (arrownet, Co-Location, arrowhead, ToSTNeT, FLEX, J-GATE, ITCH, OTC, Clearing (JSCC), Test Env.)
Category : 

Answer

Please see below for the application procedure of each service.

- arrowface: The user ID is required when starting to use arrowface, but how can we apply for it and proceed?
URL: https://faqsd.jpx.co.jp/faq/show/1046?site_domain=en_application

- arrownet: Let me know about application procedures on arrowface portal.
URL: https://faqsd.jpx.co.jp/faq/show/1107?site_domain=en_application

- Co-Location: What is application procedure for Co-Location service (Internal Connection Line/External Connection Line etc.)?
URL: https://faqsd.jpx.co.jp/faq/show/3363?site_domain=en_application

- arrowhead/ToSTNeT/FLEX/Test(TSE): Let me know about application procedures on arrowface portal.
URL: https://faqsd.jpx.co.jp/faq/show/1107?site_domain=en_application

- J-GATE/ITCH: Please tell us about the application process for J-GATE.
URL: https://faqsd.jpx.co.jp/faq/show/6094?site_domain=en_application

- Test(OSE): Please tell us about the application process for Test Environment Use (OSE).
URL: https://faqsd.jpx.co.jp/faq/show/6100?site_domain=en_application

- Clearing: Let me know about application procedures on arrowface portal.
URL: https://faqsd.jpx.co.jp/faq/show/1107?site_domain=en_application

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